Refund and Returns Policy

Overview

Since our products are digital downloads and are delivered instantly, unfortunately refunds and returns are not available.

Additional non-returnable items:

  • Gift cards
  • Downloadable products
  • Memberships
  • Courses
  • Donations

Exchanges

We are happy to replace digital products if they are defective or the file is damaged. If you need to exchange your purchase for the same item, send us an email at cassie@cassiefairy.co.uk and we will resend your download link.

Gifts

If the digital download was bought as a gift, unfortunately we cannot exchange it but we are happy to resend the download link. The original purchaser will need to contact us to arrange for the link to be delivered.

Need help?

Contact us at cassie@cassiefairy.co.uk for questions related to refunds.

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Cassie Fairy
Cassie is a freelance writer with a Masters degree in lifestyle promotion studies. She loves to 'get the look for less' so regularly shares thrifty fashion posts, DIY interior design ideas and low-cost recipes on her blog.

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