Picquot Ware – Instructions & guarantee information


A while ago I shared a blog post about Picquot Ware. In my original post I discussed the ‘lucky find’ my husband and I had when we bought some pieces of Picquot Ware at a carboot sale last summer. I also shared some progress on polishing up the pots and how I planned to keep them in tip-top condition. Well, since this blog post was published, I’ve been lucky enough receive countless comments on the article from people who still own and use their Picquot Ware.midcentury modern picquot ware teapot coffee setIt seems like my little blog post sparked an outpouring of stories, memories, cleaning tips and advice from fans of the brand and I’m delighted with every single comment I read. It’s wonderful to learn about the origins of the company, the people who worked there, the cost of the products ‘back in the day’ and to hear that pieces of Picquot Ware are still going strong in households up and down the country. I look forward to opening up my comments section and seeing what new information has been shared – there’s quite a little ‘community’ of us Picquot Ware fans over on the original post now!

My own Picquot Ware set – before and after polishing

Last week, one of the people I’d been talking to via the Picquot Ware blog post comments section, Lesley, got in touch with me via email with some amazing news. A Picquot Ware instruction leaflet and guarantee had been discovered amongst the teaset that Lesley had inherited. I fired an email back and asked if it would be possible to share this information on the blog so that the whole ‘community’ could benefit from it. Lesley very kindly scanned the documents and forwarded them to me, with permission to share it with you all today. So here’s what we’ve all been waiting for – the original Picquot Ware guarantee, teaset information and cleaning instructions.Picquot Ware GuaranteeNo longer will we need to second-guess how to care for our Picquot Ware – it’s all there in black and white on the cleaning instructions leaflet! I wonder whether this address is still correct for the manufacturers? I’m sure there are a lot of people out there who would love to know how to get in touch with the makers so please do get in touch if you know anything more about this. Picquot Ware Cleaning instructionsPlease do leave a comment below if you too own a set of Picquot Ware and let us know how you use it, clean it and when you first got it – I’d love to hear your stories and I’m sure that everyone else would be interested to hear the history of your own teaset too.

Author: Cassiefairy

Cassie is a freelance writer with a Masters degree in lifestyle promotion studies. She loves to 'get the look for less' so regularly shares thrifty fashion posts, DIY interior design ideas and low-cost recipes on her blog.


  1. We’ve had a Picquot Ware kettle for a couple of decades. About 8 years ago I sent ours to be refurbished and a new handle fitted. I had a chat with (I think) Robin Macgregor at Picquot Ware.
    I recently looked out the paperwork and I cannot get a reply on any of the old numbers.
    Does the online community know anyone who restores K3 kettles and their handles?

    • Interesting question Andrew, I’d love to know where to get kettles etc restored too, so I’m hoping that someone will be able to give us an answer! 🙂

  2. Oops. Correcting spelling mistakes. Should of course be Picquot Ware.

  3. My lovely mother-in-law bought us a set in the early 1970s. We were delighted with it and ‘kept it good’. In those days, it definitely was a ‘must have’ item. I have the teapot, water jug, milk and sugar bowl and they are in immaculate condition. They were always kept in a cupboard and not really used. However, over the last month or so, I have been using the teapot. I do love it’s shape and look and it keeps the tea lovely and hot.
    I thought I would look up Picquot Wear and found your great site. I’m amazed that so many people also love these beautiful pieces. I’m sorry to say that in those early days, I never appreciated how lovely they are.
    Since I have been using the teapot, I have been washing it in warm, mildly soaped water and giving it a rub with a dry dish towel. It is still lovely, bright and shiny.
    I will certainly use and look after them from now on but will also have them out and on display instead of hidden away in a cupboard.
    I will,also keep an eye on your site for further information and updates on looking after my Piquot Wear.

    • Sounds like an impressive collection Mary! Good idea – get them out so that you can see and use them every day 🙂

  4. I found your website while looking for information on Picquot Ware. I picked up a 6 cup teapot & a coffee/hot water pot today in a local charity shop for £3 each. I spotted them across the room & made a beeline for them! Not come across them before but I was attracted to their shape, so tactile, I admit I was stroking them as I took them to the till! I’m going to keep a look out for the rest of the set now. Thanks for the interesting information on your website.

  5. Hi there – I just purchased a beautiful K3 kettle and am very proud of it, but now a friend reminds me that aluminium has gotten quite a bad health reputation lately (linked to Alzheimers and cancer). As most aluminium cookware is cheap and awful, folks would pro probably just avoid it, but with Picquotware, there is obviously an aesthetic reason to cling on. Like everything these days, you find plenty of sources for either side of the argument (unhealthy vs. unharmful) but I was wondering if anybody here might have gotten to the bottom of it? Thanks, Martin

    • Interesting point Martin, I wonder if anyone can help? I know that Picquot Ware isn’t just made from aluminium, I think it’s a mix of materials..?

    • Having done some searching, the consensus seems to be that you’re safe from ingesting more than a miniscule amount of aluminium from using the kettle, hot water jug, milk jug, or sugar bowl.

      With the teapot it’s best not to clean the inside too much, especially not with anything abrasive or with any acidic liquid. Anna’s grandmother’s advice never to clean the inside of a teapot is probably quite sound.

      Using aluminium saucepans is more likely to pose a problem of metal leaching into the saucepan’s contents especially if those contents are acidic. And if you wrap food in aluminium foil for cooking that probably carries an equally high risk of metallic contamination. By contrast using a kettle or teapot is extremely low-risk.

    • I still use my grandmother’s Picquot teapot, and it’s time to clean the tannin-coated inside… any hints (apart from scrubbing until your arm drops off)?

  6. Me again, Anna, I forgot to mention the classy tray!

  7. Hello England and all other Picquot lovers over the world. My name is Anna, I come from Katwijk, the Netherlands and I treated myself today with this beautiful teaset, of which I cannot show the picture ☹️, but it is beautiful. It’s a set with teapot, water pot, sugar- and milk bowl. Bought it today at an antiquemarket in The Hague. I paid £ 120,- the man started with £ 150,-. Now I understand a little bit too much, but, again, I LOVE IT!
    It is very clean on the inside, and I also had a grandmother who told us NEVER to clean the inside of a teapot.
    Having set this, I am still not sure what’s the best way to clean the outside. I saw metal polish, but also somebody said to only use a dry cloth (not sure if this is the right word). Anyway, what is the best way to make my beautiful Picquot set shiny again?

    Kind regards,

  8. Hi Cassie and everyone, I’m so glad to have found this blog. I have a full set with tray, a kettle (used daily) and a second teapot, also used daily. A few years ago after the kettle was almost destroyed by a workman leaving it to boil dry on the gas stove, I had the kettle refurbished by Robert at the Scottish factory and they did a very good job, replacing the burnt wooden handles, relining the inside of the kettle and repolishing the exterior.
    My daily-use teapot has just given up the ghost – the interior is in a terrible state, the strainer inside the spout has fallen out and the wooden handle is peeling, though the wood is ok. I’m so upset to hear that the factory in Scotland has gone bust – I was planning to send the teapot to Robert for refurbishment this week! I think I still have his email address so I will try contacting him. Otherwise I will be on the lookout for another 4-cup teapot, they are perfect pourers and make a great cuppa.
    I’m in Melbourne, Australia and have bought all my Piquot Ware locally over the past 25 years – harder to find now than it used to be. Now that I’ve seen the coffee percolator I’m consumed with envy and will be on the lookout….
    Cheers, Kathy

    • Hi, like you Kathy I am consumed with the search for a coffee percolator. I had several pieces refurbished in Scotland, and talked with Robert quite often. He told me that the mould for the small pot had been broken and there could be no more. I haven’t seen a small one on line for a while but they do come up now and then. There are many sites that sell Picquot Wear mind you some are just copies of what can be found else where. I hope that you are fortunate in your search.

    • Urgent …there is a small tea pot on UK eBay

    • Hi Kathy, it’s so interesting to hear that you got your kettle refurbished at the factory, I bet they did a great job! Ooh yes, let us know if you get any response to your email, I bet there are lots of people who would love to get their own Picquot Ware professionally refurbished if it were possible 🙂

  9. Just to say – Thank you – I have rediscovered you just in time ! Not being a computer whizzkid – I was at my wits end trying to find out to clean my Picquot Teapot. Handed on to me in the 80’s by my Mum, it has been well loved, but not looked after very well. By chance I found your website several years ago and managed to answer all my questions, and then could not remember the details of your site. I had managed to ‘serve’ my teapot in all ways except one – My Mother used to clean the inside of the spout with 3 pipe cleaners twisted together. But, after several more years I could not find a fresh source for them – until I looked on Amazon last week. And today, quite by chance I found your website again, so am now in the delightful position of learning to care for my picquot correctly ! All over again ! And She Looks just beautiful….. Thank you Cassie, sincerely Helen

    • That’s great news, thanks Helen. Glad to hear that your Picquot teapot is still in use and I’m so pleased you managed to find my site again! We’re really lucky that a fellow Picquot Ware fan still had the instruction/paperwork and that I could share it for everyone to read 🙂

  10. I wrote some comments yesterday but on checking only my PS has appeared on your site. So I’m rewriting my story. I was with my mother in1969 when she bought a Picquot Wear tea set…tea pot, hot water jug, lidded sugar bowl and milk jug plus the tray. The shop assistant said that they would last a lifetime. By 1985 both my parents had died no when I cleared the house I let the tea set go,. However my Aunt wanted the sugar bowl and jug. When she eventually passed away I was sensible enough to keep the small tea pot, small water jug and of course the sugar bowl and milk jug. I just tucked them away and didn’t use them. In, I think 1999, I bought a brand new T6 tea pot from eBay. Then another small tea pot. These made mine look dull now ar that time, early 2000’s you could have the items refurbished….for a price…..so I did just that. While talking with the boss of the business he told me that he had tried to get the workers to take over the refurbishment business but that they weren’t interested. He also told me that I was lucky to have the small tea pots as the mould had been broaken and there could be no more. I just love my Picquot Wear. I have two sets, one needing a good polish the other only comes out on high days and holidays!

    Cleaning the outside is the easy bit, any suggestions as to cleaning the inside would be great fully received. My recommendation is after use never let the tea sit in the pot, straight after use wash and dry the pot both inside and out. Never leave them wet or even damp. When the handles becomes shabby rub them down carefully with glass paper and revarnish with marine quality varnish. Replacing the wood work requires finding a sympathetic wood worker, but it can be done. Make sure you have a picture of the side handle and top one fitting together when open so that the crafts man can copy the design.

    • My grandmother always said let the teapot discolour on the inside for the best tea! I have never tried to clean the inside and the tea still tastes good after 46 years. I wonder if bicarbonate of soda would clean the inside because you use it to remove tea/coffee/etc stains from thermos flasks successfully?

      • Thanks. I think your grand mother was a wise lady! I’ll try the Bi carb….might just work. By the way Coke Cola helps clean the water jugs but it is not perfect.

      • Coke is a great cleaning tip, thanks Eleanor 🙂

      • While polishing my pots I was thinking ….if you bought a silver tea pot and used it you would keep it polished even though silver dealers say we should not over polish silver. Why do folk let Picquot Wear go dull? People just haven’t valued them enough. I don’t think you can over polish Picquot Wear it’s almost indestructible. I have just bought a set of Stellar saucepans (other pans are available!) the cleaning instructions they give on line are useful…worth a look.

      • I agree with your grandmother Elizabeth! I’ve never tried the bicarbonate of soda trick – will give it a go next time I want to clean my flask 🙂

      • My friend in Canada gave me my set – her husband says to clean the inside of the teapot by boiling half and half white vinegar and water in it on top of the stove. Works like a charm!
        I now have a kettle ( given to me as a Christmas present – thank you all!) and am trying to find out if it is safe to use softened or filtered water in it. Otherwise I shall be filling it from the outside tap!

    • Sorry you had to rewrite your comment Eleanor – I can see both comments at this end so I’ll try to repost to make sure that they are seen by all 🙂

    • I’ve found both your comments Eleanor – one was on this post and the other appeared on the original post http://cassiefairy.com/2015/06/25/1950s-picquot-ware-my-tips-for-polishing-metal/
      Thanks very much for taking the time to share your story… twice! 🙂

  11. PS to my comments…..Of course we are in good company as Mrs Brown, of “Mrs Brown’s Boys” has the tea pot, a very well used tea pot!

  12. I yave a 6 cup teapot that was a wedding present in 1971 and it is well used though not so much now that there is only two of us but it does get used when we have visitors. The wooden knobs on mine are the thing that really need attention as all the varnish(?) has worn off and now bate wood. Any suggestions for restoring the wooden parts? I will give the cleaning of the netal a go but it is the scratches rather than the shine that is the problem here.

    • Ooh I wonder what can be done about the varnish coming off the wood – has anyone restored their handles and if so how did you do it? 🙂

      • Re handles yes there is an answer in my pervious comment. After rubbing down with glass paper make sure that the wood is really dry and dust free then varnish with marine quality varnish. Works for me.

  13. Many thanks for the information in your blog. I have a teapot and water jug which I dug from the back of a cupboard and honestly cant remember where it came from , but know I always loved the design. Mine is not in bad condition but was a little dull so after some reading I first attempted to clean them with tomato sauce! Yes it did work but a long slow job. I then decided to try Car paint restorer ” tee cut” with some good results. This took away the dullness and restored the shine but did show up a few deeper scratches and a few marks almost like water marks. I will continue my quest and hope to find and purchase a sugar bowl and milk jug asap and put it to regular use.

    • Glad to hear that the blog has helped Alan! Thanks for sharing your Tee Cut idea, I imagine the shine would be much better after using that 🙂

  14. Thank you so much for this information. I have a four piece Tpot Waterpot milk and sugar set inherited from my nana and mother who really never used it. Marked Piquot ware, I remember it pretty much all my life so probably ’50s or early 60’s. I love it but never-seldom use it, since I not a tea person! I very much wish I was because it is so lovely and I think should be used every day.
    I am delighted to know more about it. Have been thinking about selling if no family nieces/nephews want it and there seems to be a market. But for the time being I will now find a way to use it (after a good clean! So thanks for the instructions).
    Ebay prices at present (1/1/17) between 45 and 80£ ? (I could see no difference in condition on those … interesting).
    I think the design is genuinely at least 30 years ahead of its time if not 60. These could be modern and not just because of the retro boom.
    You and yr man got a real find … well done.
    (I may have to open an eye for the percolator but think it would be a very long shot!)
    Thanks again so much and best wishes for enjoying your set and general life and health in 2017

    • Hi Margret, good to hear from you & I’m glad that you’re going to clean up and use your Picquot ware set. I completely agree, the design was ahead of its time – I love how they look in my home 🙂 Interesting to learn about the prices on Ebay, it’s amazing how much the price varies, isn’t it??

  15. I bought a new K3 kettle a couple of years ago from Everhot cookers – quite apart from looking good it boils faster than anything else I have tried. Largely due to the fact that the base is wide and perfectly flat.

    Were you aware that manufacture finally stopped last year? I got the impression it was virtually a one man band by the end.

    This summer I saw a Picquot teapot for sale in a local antique shop. When I enquired the owner asked if I was interested in a set he had – it turned out to be a teapot, coffee pot, milk jug, sugar bowl and matching tray. But more amazingly it was all boxed and unused complete with guarantee and the instructions you published above! Apparently it was a duplicated wedding present and had lived in the recipients loft since the 1970s. I can’t remember exactly but I paid less than £100.

    • Re. the renewed manufacture of Picquotware, see the post I made here on April 21st. Yes, by the end things were tough for the man who had tried to keep things going in Scotland. The banks moved in and the last few posts on his website were quite despairing.

      I think if you got a complete set of Picquotware, boxed, unused and with all the documentation present and correct then you have had a huge lucky find – not quite a lottery win, but pretty close.

    • Wow what a find! Congratulations Jim, enjoy your new set of pristine Picquot Ware! 🙂

  16. Thank you for this information! My children and I use the exact same sugar and cream set each morning when we make tea in the US. My mother found them at a sale and we just recently turned them over to read the bottom. It is so helpful to know how to care for them!

    • So pleased to hear that you still use your Picquot Ware every day Heather:) Oh yes, we are very lucky to have a copy of the original instructions that a fellow Picquot enthusiast sent in – so good to know how to clean the pieces safely. Thanks for getting in touch x

  17. Thank you so much for this information. I first got a set as a wedding present in 1973 and had packed it away for years, thinking I’d have to send it away for refurbishment. But the Duraglit – and elbow grease – has done the job.

  18. Hi Cassie
    It has been very interesting reading your blog about Picquot Ware. I have just inherited from my Auntie in the UK, the tea pot, hot water pot, sugar bowl and milk jug along with the original tray. I have had tea served from this pot at my Auntie’s since I was 15, I am now 64 and live in Australia. You can imagine how thrilled I am, but, the Sycamore handle on the tea pot needs to be restored, as it has lost its beautiful wood shine. I am not sure how to go about restoring the handle and wondered if you had any idea how I should go about this please. I will be off to get the metal polish, although all of the products are in extremely good condition, being that it was used daily for 50 years. But I would like to restore the handles. Any help would be very much appreciated. Kind Regards

    • Sounds like you have a lovely set of Picquot Ware there Jan, I’m jealous! Glad to hear that you’re still using your Auntie’s collection 🙂 Not sure about the handles, I’ve never tried to do anything with mine – but there’s a bit of a discussion about handles in the comments section of my other Picquot Ware blog post, so you might find an answer there: http://cassiefairy.com/2015/06/25/1950s-picquot-ware-my-tips-for-polishing-metal/

      • Hi Cassie
        Thank you for your swift reply, it is much appreciated.
        Yes, I will have lots of use and wear out of my lovely Picquot set from my lovely Auntie.
        I am grateful to you for supplying the website for the handles. I shall go onto this now and see if it says anything about restoring the handles.
        Thanks again

  19. Hi everyone,

    I’ve just published a new Picquot Ware blog post with photos of Robyn’s rare coffee percolator – follow this link: http://cassiefairy.com/2016/05/18/picquot-ware-the-coffee-percolator/

    Thanks! 🙂

  20. “I wonder whether this address is still correct for the manufacturers? I’m sure there are a lot of people out there who would love to know how to get in touch with the makers”

    Cassie, as I said in a comment on the other blog, the Adnitt Road (Northampton) address was the factory where these were made for over thirty years. When Burrage & Boyde closed the factory in 1979 production of some items (saucepans, mostly) was transferred elsewhere for a while. After the Northampton factory burned to the ground in 1987 ownership of the Picquot Ware and Newmaid brands was transferred from company to company, but no-one was seriously interested in resuming production until about 10 years ago, when Picquotware UK set up a small factory in Scotland making and refurbishing Picquot Ware. Until very recently there doesn’t seem to have been enough of a revival of interest in these classic items to make their operations viable (or perhaps it was a case of the owners of Picquotware not being aware of where their customers could be found). For whatever reason, the company encountered financial difficulties a couple of years ago and seems to have been closed down by the bank about the end of 2014. So as far as I know no-one is making these now, nor is anyone able to refurbish them. A great pity, especially as I think there is enough demand to keep a small-scale business going.

    The later history is covered briefly in http://www.gracesguide.co.uk/Burrage_and_Boyde

  21. Pingback: 1950s Picquot Ware & my tips for polishing metal | Cassiefairy - My Thrifty Life

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